Network Survey Analytics Acceptable Use Policy

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1. Introduction

This Acceptable Use Policy ("AUP") governs your use of NS Analytics, a network survey analytics platform operated by Caskfive LLC ("NS Analytics," "we," "us," or "our").

This AUP is incorporated by reference into our Terms of Service and is a binding part of your agreement with us. By using the Service, you agree to comply with this AUP.

Purpose: This AUP protects the Service, our users, and third parties from harmful, abusive, or illegal activities. It establishes clear standards for responsible use of NS Analytics.

If you violate this AUP, we may suspend or terminate your Account, remove content, report violations to law enforcement, and pursue legal remedies. You will not be entitled to refunds for subscription fees if your Account is terminated for AUP violations, except as otherwise required by law or as specified in Section 10.7 of our Terms of Service.

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2. Scope and Application

2.1 Who This Applies To

This AUP applies to:

• All users of the Service (free and paid)
• All data uploaded to the Service
• All use of registered Devices
• All interactions with the Service, our support team, or other users
• All use of our APIs, integrations, or associated services

2.2 Relationship to Terms of Service

This AUP is part of our Terms of Service. Violations of this AUP constitute breaches of the Terms of Service and may result in Account termination.

When there are conflicts between this AUP and the Terms of Service, the Terms of Service prevail.

2.3 Relationship to Privacy Policy

This AUP does not limit your privacy rights under our Privacy Policy or applicable data protection laws. You retain the rights to access, delete, and export your data even if you have violated this AUP (subject to legal exceptions).

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3. Prohibited Activities

You may not use the Service to engage in or facilitate any of the following activities:

3.1 Illegal Activities

You may not use the Service for any unlawful purpose or in violation of any applicable laws, including but not limited to:

• Criminal activity: Fraud, identity theft, money laundering, drug trafficking, human trafficking, terrorism, or any other criminal conduct
• Wiretapping and eavesdropping: Illegal interception of communications in violation of federal or state wiretapping laws
• Espionage: Intelligence gathering for foreign governments or entities
• Child exploitation: Any content, conduct, or activity involving exploitation or abuse of minors (zero tolerance - immediate reporting to NCMEC and law enforcement)
• Illegal gambling: Operating or facilitating unlawful gambling operations
• Controlled substances: Promoting or facilitating sale of illegal drugs or controlled substances without proper authorization
• Weapons: Promoting or facilitating illegal weapons sales or distribution
• Intellectual property infringement: Uploading or sharing content that infringes copyrights, trademarks, patents, or trade secrets
• Privacy violations: Violating third parties' privacy rights, including unlawful collection or disclosure of personal information
• Regulatory violations: Violating FCC regulations, telecommunications laws, or other industry-specific regulations

We will cooperate with law enforcement and report suspected illegal activity.

3.2 Harmful and Abusive Content

You may not upload, post, or transmit content that:

• Harassment or threats: Harasses, intimidates, bullies, or threatens any person or entity
• Hate speech: Promotes hatred, violence, or discrimination against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Violence: Depicts, promotes, or glorifies extreme violence, gore, or self-harm
• Sexual content: Contains pornography, sexually explicit material, or sexual exploitation (unless legitimately part of technical documentation, which is not applicable to network survey data)
• Defamation: Contains false statements that harm the reputation of individuals or organizations
• Impersonation: Impersonates any person or entity or falsely represents affiliation with any person or entity
• Self-harm: Promotes, encourages, or provides instructions for suicide or self-injury

Context matters: Technical discussions of network security, lawful surveillance, or academic research are not violations if conducted responsibly and lawfully.

3.3 Security Violations

You may not engage in activities that compromise the security of the Service, other users, or third parties, including:

• Unauthorized access: Attempting to access accounts, systems, networks, or data without proper authorization
• Hacking: Exploiting vulnerabilities to gain unauthorized access, escalate privileges, or bypass security controls
• Malware distribution: Uploading, distributing, or facilitating distribution of viruses, worms, trojans, ransomware, spyware, or other malicious code
• Denial of Service (DoS/DDoS): Attempting to overwhelm, disrupt, or degrade the Service or any systems through excessive requests, resource exhaustion, or distributed attacks
• Social engineering: Using phishing, pretexting, or other social engineering techniques to obtain unauthorized access or information
• Credential attacks: Attempting to guess passwords, use credential stuffing, or employ brute force attacks
• Vulnerability exploitation: Exploiting security vulnerabilities in the Service without coordinated disclosure to support@caskfive.com
• Cryptomining: Using the Service's resources for cryptocurrency mining without explicit authorization
• Backdoors and persistent access: Installing backdoors, rootkits, or mechanisms for persistent unauthorized access
• Data theft: Accessing, downloading, or exfiltrating data belonging to NS Analytics or other users
• Security testing without permission: Conducting penetration testing, vulnerability scanning, or security research without prior written authorization

Responsible disclosure: If you discover security vulnerabilities, please report them responsibly to support@caskfive.com. We appreciate and encourage coordinated disclosure and will not pursue legal action against good-faith security researchers who follow responsible disclosure practices.

3.4 Abuse of Service

You may not abuse the Service or use it in ways that harm the Service, other users, or NS Analytics, including:

• Spam: Sending unsolicited bulk messages, advertisements, or promotional content through the Service
• Scraping and automation: Using automated tools, bots, scrapers, or crawlers to access, download, or index data from the Service without explicit authorization (excluding authorized API use in accordance with API terms)
• Rate limiting violations: Circumventing, bypassing, or exceeding documented rate limits, quotas, or usage restrictions
• Resource abuse: Excessive use that degrades performance for other users or strains Service infrastructure
• Account abuse: Creating multiple accounts to circumvent restrictions, obtain multiple free trials, abuse promotions, or evade Account suspensions or terminations
• Fake accounts: Creating accounts with false, misleading, or fraudulent information
• Reselling or redistribution: Reselling access to the Service, redistributing access credentials, or sublicensing your account without written authorization
• Competitive intelligence: Using the Service primarily to monitor competitors, reverse-engineer our methodologies, or build competitive products
• Benchmark gaming: Manipulating or gaming performance benchmarks or comparisons
• Platform manipulation: Manipulating features, metrics, or analytics to create false impressions

Authorized API use: Using documented APIs within their terms and rate limits is permitted and encouraged.

3.5 Intellectual Property Violations

You may not upload or share content that:

• Copyright infringement: Infringes copyrights, including uploading copyrighted content without authorization (Note: Network survey data is typically not copyrightable, but this applies if you upload other materials)
• Trademark infringement: Uses trademarks in a manner that causes confusion or implies false affiliation or endorsement
• Patent infringement: Facilitates or encourages patent infringement
• Trade secret misappropriation: Discloses or uses trade secrets without authorization
• Plagiarism: Passes off others' work as your own

Your own data: You represent and warrant that you own or have proper authorization for all data you upload.

3.6 Service Interference

You may not interfere with the proper functioning of the Service or other users' access, including:

• Service disruption: Actions that disrupt, degrade, or interfere with the Service's operation
• Other users' experience: Interfering with other users' access to or enjoyment of the Service
• Technical manipulation: Manipulating headers, identifiers, or other technical elements to disguise the origin of content or circumvent restrictions
• Resource monopolization: Monopolizing Service resources in a manner that prevents or degrades access for other users
• Server load abuse: Actions that create unreasonable or disproportionate server load
• Interference with monitoring: Interfering with our security monitoring, logging, or analytics systems

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4. Network Data Collection Requirements

NS Analytics is designed for cellular network survey and analysis. Because this involves collecting data from telecommunications networks and devices, additional requirements apply:

4.1 Legal Authority and Compliance

You represent and warrant that:

• You have the legal authority to collect and upload all network data to the Service
• Your data collection activities comply with all applicable telecommunications regulations (FCC regulations in the U.S., equivalent regulations in other jurisdictions)
• You comply with all federal, state, and local laws regarding electronic surveillance, wiretapping, and data collection
• You comply with privacy laws including GDPR, CCPA/CPRA, and other applicable data protection regulations

4.2 Location Restrictions

You may not use the Service to collect network data:

• In prohibited locations: Military bases, government secure facilities, nuclear facilities, or other locations where data collection is prohibited by law or regulation
• Without authorization: On private property without the owner's permission
• In violation of airspace restrictions: Using drones or aircraft in restricted airspace or in violation of FAA regulations
• Across international borders: In ways that violate export controls or import restrictions

4.3 Privacy and Consent

You represent and warrant that:

• You have obtained all necessary consents for collecting location data and device identifiers
• You do not use the Service for illegal surveillance or to violate individuals' privacy rights
• You comply with notice and consent requirements for collecting personal data (e.g., GNSS location data, MAC addresses, device identifiers)
• You provide appropriate privacy notices to individuals whose data may be collected

4.4 Prohibited Data Collection Activities

You may not use the Service for:

• Illegal wiretapping: Intercepting communications or call content in violation of wiretapping laws
• Unauthorized interception: Intercepting network communications without proper authorization
• Stalking or harassment: Using location data or network data to stalk, harass, or track individuals without their consent
• Competitive intelligence through unlawful means: Collecting competitors' proprietary network configurations or deployments through unauthorized access
• Law enforcement impersonation: Collecting data while impersonating law enforcement or government officials
• IMSI catching without authorization: Operating IMSI catchers or "Stingrays" without proper legal authorization (typically restricted to law enforcement with warrants)

4.5 Data Accuracy and Responsible Use

• No warranty of accuracy: You acknowledge that network survey data may be incomplete, inaccurate, or subject to device limitations
• Not for safety-critical purposes: You may not use the Service for navigation, emergency response, or other safety-critical applications where errors could result in death, injury, or property damage
• Verification required: You are responsible for independently verifying data accuracy before relying on it for important decisions
• Professional use: If using data for professional purposes (consulting, network planning, legal proceedings), you are responsible for ensuring methodologies meet professional standards

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5. Enforcement and Consequences

5.1 Our Rights

We reserve the right to:

• Investigate suspected violations of this AUP at our sole discretion
• Remove content that violates this AUP without notice
• Suspend access temporarily while investigating suspected violations
• Terminate Accounts immediately and permanently for serious or repeated violations
• Report to authorities suspected illegal activity to law enforcement, regulatory agencies, or other appropriate authorities
• Preserve evidence by retaining data related to violations for legal and regulatory purposes
• Seek legal remedies including injunctive relief and monetary damages for violations
• Share information about violations with other service providers, security researchers, or law enforcement as appropriate

5.2 Enforcement Process

When we become aware of potential AUP violations:

1. Initial assessment: We assess the severity and nature of the alleged violation
2. Investigation: We may investigate by reviewing logs, data, and user activity
3. Notice (for minor violations): We may provide notice and an opportunity to cure for minor or first-time violations
4. Immediate action (for serious violations): Serious violations (illegal activity, security threats, child exploitation) result in immediate Account suspension or termination without notice
5. Decision: We determine appropriate consequences based on severity, intent, harm caused, and violation history
6. Appeal: You may appeal enforcement decisions by emailing support@caskfive.com (see Section 5.4)

5.3 Consequences

Consequences for AUP violations may include:

Minor Violations (First-time, unintentional, minimal harm)

• Warning via email
• Content removal
• Temporary suspension (1-7 days)
• Requirement to acknowledge and agree to comply with AUP

Moderate Violations (Repeated, reckless, moderate harm)

• Temporary suspension (7-30 days)
• Feature restrictions (e.g., limiting uploads, API access)
• Removal from beta programs or special access
• Mandatory review before reinstatement

Serious Violations (Intentional, illegal, causing significant harm)

• Permanent Account termination without refund
• Ban from creating new accounts
• Reporting to law enforcement (for illegal activity)
• Legal action to recover damages and obtain injunctive relief
• Cooperation with investigations by authorities

Specific violations with zero tolerance:

• Child exploitation (immediate termination + NCMEC reporting)
• Terrorist activity (immediate termination + FBI reporting)
• Malware distribution targeting other users (immediate termination)
• Large-scale security attacks (immediate termination + law enforcement notification)

5.4 Appeals

If your Account is suspended or terminated for AUP violations, you may appeal by:

1. Email support@caskfive.com with subject "AUP Appeal"
2. Include your Account email and a detailed explanation
3. Provide evidence supporting your appeal

Appeals are not guaranteed to result in reinstatement. We will review appeals in good faith but our decision is final. Appeals for serious violations (illegal activity, security threats) are unlikely to be successful.

Timeframe: We will respond to appeals within 10 business days.

5.5 No Refunds for Violations

Users whose Accounts are terminated for AUP violations forfeit all remaining subscription fees and are not entitled to refunds, except as otherwise required by law or as specified in Section 10.7 of our Terms of Service. This applies to both paid subscriptions and prepaid annual plans.

Exception: If we later determine the termination was made in error, we will reinstate your Account and provide a pro-rata credit for the suspension period.

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6. Reporting Violations

6.1 How to Report

If you become aware of activities that violate this AUP, please report them to:

Email: support@caskfive.com
Subject: "AUP Violation Report"

6.2 Information to Include

When reporting violations, please provide:

• Your contact information: Name and email address (may be kept confidential if you request)
• Description of violation: What AUP provision is being violated and how
• Account or user involved: If known, the Account or user engaging in the violation
• Evidence: Screenshots, URLs, timestamps, or other evidence of the violation
• Impact: How the violation affects you or others

6.3 Confidentiality

We treat violation reports confidentially to the extent permitted by law. We may need to disclose your identity in certain circumstances (legal process, law enforcement investigations, defending against lawsuits).

If you wish to report anonymously or confidentially, please indicate this in your report. We will make reasonable efforts to protect your identity.

6.4 False Reports

Making false or malicious reports to harass other users or damage their reputation is itself a violation of this AUP. We may take action against users who abuse the reporting mechanism.

6.5 Response Time

We aim to review violation reports within 3-5 business days. Response time may be longer for complex investigations.

For urgent security or safety issues (active security attacks, threats of violence, child exploitation), please mark your report as "URGENT" in the subject line. We will prioritize review.

6.6 No Guarantee of Action

Reporting a violation does not guarantee we will take action. We investigate reports but make our own independent judgment about whether a violation has occurred and what consequences are appropriate.

We do not provide detailed information about enforcement actions taken against other users due to privacy considerations.

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7. Changes to This Policy

7.1 Right to Modify

We reserve the right to update this Acceptable Use Policy at any time to:

• Address new types of abuse or emerging threats
• Comply with legal or regulatory requirements
• Clarify existing provisions based on user feedback
• Add or remove prohibited activities

7.2 Notification

Material changes: For material changes that significantly expand prohibited activities or increase enforcement severity, we will:

• Post the updated AUP on our website with a new "Last Updated" date
• Send email notification to registered users
• Provide at least 15 days' notice before changes become effective

Non-material changes: For clarifications, corrections, or non-substantive updates, we may update this AUP without advance notice.

7.3 Immediate Updates for Emerging Threats

For urgent security threats or newly identified abuse vectors, we may update this AUP immediately without advance notice. In such cases, we will:

• Post the updated AUP immediately
• Notify users as soon as reasonably practicable
• Apply the updated policy prospectively only (except for ongoing violations)

7.4 Acceptance

Continued use of the Service after changes become effective constitutes acceptance of the updated Acceptable Use Policy.

If you do not agree to the updated AUP, you must stop using the Service and may cancel your Account.

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8. Contact Information

8.1 Questions About This Policy

For questions or clarifications about this Acceptable Use Policy:

Email: support@caskfive.com
Subject: "AUP Question"

8.2 Report AUP Violations

Email: support@caskfive.com
Subject: "AUP Violation Report"

8.3 Appeal Enforcement Actions

Email: support@caskfive.com
Subject: "AUP Appeal"

8.4 Law Enforcement and Legal Requests

Law enforcement agencies and legal process should be directed to:

Email: support@caskfive.com
Subject: "Law Enforcement Request" or "Legal Process"

We respond to valid legal process in accordance with applicable law.

8.5 Governing Law and Jurisdiction

This Acceptable Use Policy is governed by the same laws and jurisdiction provisions specified in our Terms of Service (Section 22). Any disputes arising from or relating to this AUP will be resolved in accordance with the governing law, jurisdiction, and dispute resolution procedures set forth in the Terms of Service.

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Summary: Key Prohibited Activities

You may NOT use NS Analytics for:

• ✗ Illegal surveillance or wiretapping
• ✗ Collecting data in prohibited locations (military bases, secure facilities)
• ✗ Violating privacy laws or collecting data without consent
• ✗ Hacking, malware distribution, or security attacks
• ✗ Spamming or automated abuse
• ✗ Illegal activities (fraud, child exploitation, terrorism, etc.)
• ✗ Harassing, threatening, or stalking individuals
• ✗ Infringing intellectual property rights
• ✗ Reselling access or creating fake accounts
• ✗ Disrupting the Service or other users

You MUST:

• ✓ Comply with all applicable laws and regulations
• ✓ Obtain necessary consents for data collection
• ✓ Respect others' privacy and security
• ✓ Use the Service responsibly and ethically
• ✓ Report violations you become aware of
• ✓ Verify data accuracy before relying on it

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Effective Date: November 18, 2025
Caskfive LLC
NS Analytics
analytics.networksurvey.app

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Document Version History

• Version 1.0 (November 18, 2025): Initial Acceptable Use Policy published