Skip to content
← Network Survey User Manual

NS Analytics overview

NS Analytics is the web analytics companion for Network Survey data. Each phone you connect uploads its records to your team’s workspace, where you can:

  • See your phones’ surveys on one map
  • Explore your data with an analysis page for each record type
  • Export the raw records when you need them
  • Get to it from anywhere in a web browser

Records upload from the field, so nobody has to copy files off phones.

Key features

Section titled “Key features”
  • Mapping: view wireless survey data on a map.
  • Data analysis: analyze cellular, Wi-Fi and the other record types in one place.
  • Simple phone setup: connect a phone by scanning a QR code from the workspace.
  • Automatic upload: phones upload in the background while Upload automatically is on.

Visit the NS Analytics product page to learn more and sign up.

NS Analytics in the app

Section titled “NS Analytics in the app”

In the app, NS Analytics is one of the destinations on the Survey tab, under Where should the data go? Once the phone is connected, turn on the NS Analytics row and tap Start survey. Only records from surveys that send to NS Analytics are uploaded, and only to the connected workspace.

NS Analytics gets every record type the survey records, except Call records, which only go to Log files. Choose record types on the Survey tab; NS Analytics gets all of them.

To connect a phone, see Connect a phone with a QR code.

Connect to NS Analytics page with the How to connect steps and a Scan the QR code button

NS Analytics page connected to Acme Field Operations: Queued status, Upload automatically on (about every 15 minutes), Upload now, Open NS Analytics, What is sent, Clear the upload queue, and Disconnect this phone with Stop the survey first

The NS Analytics page

Section titled “The NS Analytics page”

Tap the NS Analytics row on the Survey tab, or go to More > NS Analytics. Before the phone is connected, the page is Connect to NS Analytics (left). Once it is connected, it shows (right):

  • Status: while a survey sends here or records wait, the panel at the top shows the same status as the Survey tab row, such as Queued with the number waiting and when the next upload is due.
  • Connected to the workspace name.
  • Upload automatically: on by default. Waiting records upload about every 15 minutes, in the background.
  • Upload now: uploads what is waiting right away. Its line shows how many records are waiting.
  • Usage: the workspace’s current record usage, when the workspace has a limit.
  • Open NS Analytics: opens the workspace in your browser.
  • What is sent: “Everything the survey records, except call records. Every record counts toward the workspace quota, so leave GNSS and Bluetooth off unless you need them.”
  • Clear the upload queue: shown when records are waiting. It deletes them from the phone without sending them.
  • Disconnect this phone: stops this phone uploading to the workspace. Stop the survey first; the row says Stop the survey first while one is running. The phone also needs an internet connection to disconnect. Records still waiting stay on the phone and upload if you connect it again.

Records keep uploading after you stop a survey. Until they are sent, the Survey tab lists them under Still to do, with Upload now.

When the workspace reaches its limit

Section titled “When the workspace reaches its limit”

Each workspace has a record limit based on its plan; see Pricing. When the limit is reached, automatic uploads pause. You get an NS Analytics uploads paused notification, the page shows Uploads paused: quota reached with the current usage (and Manage subscription when available), and the Survey tab row shows Workspace quota reached. Free up records in NS Analytics or change the plan, then tap Upload now to resume.

When the phone is removed on the website

Section titled “When the phone is removed on the website”

If someone removes the phone from the workspace on the NS Analytics website, a running survey notices within about 5 minutes (it checks the connection every 5 minutes). It stops sending to NS Analytics (or stops entirely if NS Analytics was its only destination), keeps the records already on the phone, and posts a No longer connected to NS Analytics notification. The page then says This phone was disconnected, with Scan a new code to connect again.

Using Network Survey without NS Analytics

Section titled “Using Network Survey without NS Analytics”

NS Analytics is optional. Network Survey works on its own with the other destinations:

Choose NS Analytics when you want maps and team access without running your own server.